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Bug Report: Notifications and reminders are sometimes delayed

Bug Reports

Hi Kin team, I would like to report a small problem with the awesome notifications and reminders feature. 😀 

Occasionally, the notifications and reminders pop up with a delay. It doesn’t happen all the time, just sometimes. 

I've experienced some that were delayed by one to five minutes. Once, I had a reminder set for 3 PM that was sent 14 minutes late. Another reminder was 9 minutes late. My internet connection is fine, and I don't have any issues with it.

For instance, if a user has an appointment or something important scheduled, the reminders should not be late. 😊

I'm using a Google Pixel 7 Pro smartphone and the Android Kin app. My smartphone's OS is Android 14, and I'm using the latest Kin app version: 0.1.14.

Thank you so much for your attention to this matter, Kin team! 😀 🌟

I hope you have a great day! 😀 ☀️

Best regards, 

Chiara Maria Cervetta 

This is the link to this feedback post in the Kin Discord server: https://discord.com/channels/1158684041025966152/1229297948492304384/1229297948492304384

Status: Completed7 comments

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Comments7

  • Clara Alvelos

    Team•

    Apr 23, 2024

    Hi Chiara! Oh no! Sorry to hear you’re facing some trouble. Thanks for flagging this up! We’re on it and will investigate the bug you reported. Thanks for your patience and assistance!

    • Apricot Astronaut

      •

      May 5, 2024

      Hi @Clara Alvelos, you're great! 🤩 🌸

      Thank you very much for your reply and for acknowledging my bug report! 😊 👍🏻

      It's great to hear the team is working on it. 🥳

      By the way, my bug report isn't publicly visible, I don't know what I can do. 🤔 😥

      • Clara Alvelos

        Team•

        May 6, 2024

        You are welcome! The post is now public 😊 Making posts publicly visible is something that the user can't do. I'm the one responsible to address it and I'm trying to do that as fast as I can ✨ Thank you for your patince

        • Apricot Astronaut

          •

          May 6, 2024

          Thank you so very much, @Clara Alvelos ! 😊 💐 🌟

          That's great! 😊 👍🏻 🌸

  • Thomas Bjerring

    Team•

    Apr 15, 2024

    Thanks a lot for this, Chiara. We're looking into it!

    • Apricot Astronaut

      •

      Apr 15, 2024

      You're most welcome, @Thomas Bjerring ! 🤩 🌟

      Thank you so much for your reply! 🤩

      I'm so happy to help! 😊

  • Apricot Astronaut

    •

    Apr 9, 2024

    It's great to see this bug report here! 🤩 👍🏻

    That's exactly what I shared in the Kin Discord server. 😊

    I don't received no one notification or reminder during the last days.

    I updated the Kin app today and hope the bug is resolved now. 😊

    I'll check if I receive notifications and reminders again with the last version of the Kin app for Android. 🤩